Cancellation

Cancellation at Dein Stellplatz: Flexible and customer-friendly

At Dein Stellplatz, we understand that travel plans can sometimes change. That’s why we offer you a flexible and customer-friendly cancellation option.

Free cancellation up to 24 hours before arrival

Flexibility up to the day before: You can cancel your parking space booking free of charge up to one day before your planned arrival. This option gives you the freedom to change your travel plans right up to the last minute without incurring cancellation fees.

All-round protection package for even more flexibility

If you have booked our all-round protection package, you benefit from the option to cancel your booking free of charge right up to the last minute. This is particularly useful if, for example, you are stuck in a traffic jam and cannot reach the airport on time or if your flight is cancelled at short notice due to a strike. In such cases, we will refund you the full parking fees so that you do not bear any financial risk. Our policy of free cancellation up to the last minute underlines our commitment to excellent customer service and maximum satisfaction.

How to cancel your booking

Cancelling your parking reservation is straightforward. You can simply give us a short message – either by phone, email or via our app – and we will take care of cancelling your booking. Our aim is to make the process as easy and stress-free as possible for you.