Employees at Dein Stellplatz

At Dein Stellplatz, we attach great importance to personal service and customer care. Our employees are on site around the clock, 24/7, to ensure that you receive support at all times and that your questions are answered. This high level of personal presence and customer-orientation sets us apart from many other car park providers who are increasingly relying on automation.

24/7 on-site service

Constant availability: Our on-site staff are available at any time of the day or night to ensure smooth operations and respond to our customers’ needs. This applies to our main P1 site as well as other car park areas.

Security and surveillance: In addition to customer service, our employees also monitor the car parks, both in person and via video surveillance. This provides additional security and peace of mind for our customers.

Office service and communication

Office hours: Our office is staffed from Monday to Friday from 9:00 to 17:30. During this time, we are available to you via all communication channels (telephone, live chat, email).

Customer support at the weekend: We also answer emails at the weekend to ensure that you receive support outside of regular office hours.

Our commitment to personalised service

At Dein Stellplatz, we pride ourselves on providing a high standard of personalised service and customer care. Our staff are at the heart of our service and are on hand to make your parking and travelling experience as pleasant and stress-free as possible.

Whether you have questions, need support or just want to know that someone is listening to your concerns – our team is always there for you!