Liability for Dein Stellplatz

At Dein Stellplatz, we attach great importance to the safety and satisfaction of our customers. Our liability policies, which are set out in our General Terms and Conditions (GTC), reflect our commitment to providing a responsible and customer-centred service.

Here are some key aspects of our liability policy that are important to you as a customer:

Responsible liability: We are fully liable for damages caused by gross negligence or intent on our part. This also includes damage to life, limb or health.

Fair treatment of damages: In the case of damages caused by slight negligence, our liability is limited to typical, foreseeable damages. This means that we are liable for the essential contractual obligations that you as a customer can expect.

Clear cancellation conditions: We offer flexible cancellation conditions. You can cancel your rental contract free of charge up to 24 hours before the start of the rental period. This gives you the freedom to adjust your plans without fear of financial penalties.

No hidden obligations: Our car parks offer you a safe place to park your vehicle. It is important to note that our service is limited to the provision of the car park and does not include security or insurance of the vehicle.

Customer-orientated service: Our aim is to provide you with a smooth and pleasant service. Should you have any questions about our terms and conditions or require assistance, our customer service team is always happy to help.

We invite you to read our full T&Cs on the Dein Stellplatz T&Cs page to get a full understanding of our policies.