Data Protection

Name and address of the data controller

The responsible party as defined within the General Data Protection Regulatiuon and other national data protection legislation of the member states as well as other data protection regulations is:

Dein Stellplatz GmbH
Representatives: Daniela Mursa, Fabian Grosser
Kienhorststr. 42-44
13403 Berlin Germany
Tel.: 030 – 66 40 40 99
E-Mail: info@dein-stellplatz.de

Name and address of the data protection officer

The data protection officer of the controller is:

Christoph Heinrich
Deutsche Datenschutz Consult GmbH
www.deutsche-datenschutz-consult.de
Stresemannstraße 29
22769 Hamburg Germany
Telefon: +49 40 228 60 70 402
Email: datenschutz@dein-stellplatz.de

Concerning Data Security

On our website, we use the SSL (Secure Socket Layer) method with the highest level of encryption your browser supports. Usually, this will be a 256 bit encrpytion. In case your browser does not support 256 bit encryption, we will use 128 bit encryption. If a specific site of our online presence is encrypted can be seen by the closed depiction of the padlock you can see in the lower end of your browser.

Furthermore, we employ suitable technical and organizational security measures to protect your data against accidental or intentional manipulations, partial or complete loss, destruction or unauthorized access of third parties. In pace with technological development, our security measures are constantly improved upon.

Server statistics

When visiting our website, the following data is transferred by the browser and recorded by us:

  • IP-address
  • date and time of the query
  • content of the query (specific site)
  • access status / HTTP status code
  • referrer website
  • browser
  • operating system and desktop environment
  • language and version of used browser software

The data will also be saved within the log files of our system, the correlating IP address will be anonymized within 24 hours.

The legal basis for using the data to deliver our website to the user and for the corresponding log files is art. 6 sec. 1 f GDPR.

The process of temporarily saving the IP address is necessary in order to enable the system to deliver the website to the device of the user. The IP address needs to remain saved for the duration of the session. This also constitutes our legitimate interest in this procedure.

Recording the data in log files serves the following purposes:

  • evaluating the access rates of our website internally
  • optimizing the presentation of our website
  • identifying and defending against malicious use

The data stored in this log is not used for marketing purposes or merged with other data available to us. Our legitimate interest in processing the data (art. 6 sec. 1 lit. f GDPR) is also found within these purposes.

The data will be deleted as soon as it is no longer required for fulfilling the purposes listed above. When initially recording the data for providing the website, this is the case at the end of the user session.

Our server logs are anonymized within 24 hours thus preventing further identification.

Recording the data for providing the website and saving that data in log files is essential for operating the website. Hence, there is no possibility to object to the processing activity.

Our Services

In case you decide to use our services, the following data will be collected:

  • travelling data (date and time of arrival and departure, flight no., number of travellers, bulky luggage)
  • title, first and last name
  • contact data (e-mail address, mobile number)
  • address data
  • vehicle data (licence plate)

The required data is marked as such upon entering it. Furthermore, more data will be collected depending on the selected method of payment. When finishing the booking process, a user profile is created that allows you to update the information concerning your time of arrival and departure in case of changes as well as adjusting further data.

These procedures are necessary for the services that we provide for you, art. 6 sec. 1 lit. b GDPR. You may also book our servces by phone. This does not change the amount or nature of the data processed. Merely the data needed for providing our website (see “Server statistics”) is not needed anymore.

We provide you with several possible methods of payment. Depending on your choices, more data may be processed on our systems like credit card data or data concerning bank transfer. This data is required for the performance of the contract in conjunction with the payment method of your choosing, art. 6 sec. 1 lit. b GDPR. (See below for further information concerning the use of PayPal.)

In addition, we collect, process and store the following data in the course of parking surveillance:

  • Photographs from our video surveillance system and, for the Hufenweg car park, from our barrier system.
  • Date and period during which the vehicle was parked in the car park.

Processing takes place when the vehicle enters our parking facility. This is clearly indicated at the entrances to the parking spaces with a corresponding cameo symbol. Additional detailed information can be found in posters on site and in our General Terms and Conditions.

The data is processed to monitor the vehicles parked in our parking facilities. If you park your vehicle in the car park, this data is processed for the purpose of opening the barrier system and executing and handling the parking space usage contract.

The legal basis for processing the data is

  • In the event that you drive into the parking facility to park your vehicle, Art. 6 para. 1 UAbs. 1 lit. B) DSGVO
  • In the event of crossing or driving through the parking facility in order to reach a destination that can only be reached via the parking facility, Art. 6 para. 1 subpara. 1 lit. F) DSGVO
  • In the event of use of the parking facility for the delivery of products, provision of our services or similar Art. 6 para. 1 subpara. 1 lit. B and f) DSGVO

After finishing the data collection and booking process, we will use your e-mail address to send you reminders that will allow you to easily bring changes in your travelling plans (changes in booking, departure times, etc.) to our attention. This processing activity is based on our legitimate interest to provide precise and comfortable services and to allow you to make your travel arrangements with maximum flexibility, art. 6 sec. 1 lit. f GDPR.

We will store the collected data partially due to legal obligations in German tax and trade law for 6 to 10 years (art. 6 sec. 1 lit. c GDPR), partially due to our own legitimate interests in defending against possible legal claims until  the right to make such claims expires (art. 6 sec. 1 lit. f GDPR).

For making our services concerning bookings and Live-Chat available, we make use of the servers provided to us by the service provider and processor Contabo GmbH (Lindwurmstraße 83-85, D-80337 München).

PayPal Payments

Should you decide to pay for our services via PayPal, your contact data will be transferred to PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg (hereinafter: “PayPal”). PayPal serves as an online payment service provider as well as a trustee and provides buyer protection services. For this purpose, data concerning the price of the acquired product, us as the recipient of the payment and the chosen methods of payments for the transaction will be transferred to PayPal. Combined with the IP address of the user and the data PayPal collects during login, this data qualifies as personal data.

The legal basis for transferring this data to PayPal is the necessity for the performance of the contract, art. 6 sec. 1 lit. b GDPR. Further data collection and processing is done with PayPal as the data controller. For further information you may also view PayPal’s privacy policy: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

Live-Chat

On our website, we provide you with a Live-Chat which you may use so we can help you with difficulties and unclarities and to request other sorts of assistances. For this purpose, we process the set language of your browser and the content of your message/s as well as your IP address and date and time of your message to make the chat possible from a technical point of view. Furthermore, we are presented insight about on which part of our website you requested chat support. This processing activity is based on our legitimate interests in providing a friendly and interactive web experience and to prevent any booking complications, art. 6 sec. 1 lit. f GDPR.

After Concluding our Services

After we have concluded our services for you, we will contact you again via e-mail and provide you with the chance to rate our services for you. You can use our own website for this and/or use the corresponding platforms of Google and Facebook – the corresponding privacy policies of these service providers apply accordingly. Furthermore, you will also be given a one time discount code as a returning customer which you can use for your next booking. These processing activities are undertaken due to our legitimate interests in improving on our services, to give our customers the chance for interaction and feedback and to win back former customers, art. 6 sec. 1 lit. f GDPR.

Newsletter

In case you decide to subscribe to our newsletter, we collect your e-mail address. Subscribing to our newsletter is done via the so-called double-opt-in procedure. This means that you will receive an e-mail after registering, asking you to verify your subscription. This verification process is necessary to ensure that nobody can register a foreign e-mail address. The subscription is logged so the subscription process is documented as legally required. This encompasses collecting the date and time of registry and verification as well as the corresponding IP address. Also changes to your data stored with the e-mail service provider are recorded.

The legal basis for dispatching the newsletter or information about our services is the consent of the recipient, art. 6 sec. 1 lit. a GDPR, § 7 sec. 2 no. 3 UWG or is found in our legitimate interest to contact possible returning customers as is permitted by law, art. 6 sec. 1 lit. f GDPR in conjunction with § 7 sec. 3 UWG.

The process of logging the subscription and verification of registry is based on our legal obligation to be able to demonstrate consent for processing the data. The legal basis thus is art. 6 sec. 1 lit. c and Art. 7 sec. 1 GDPR.

We use your e-mail address for dispatching our newsletter, e-mails and further electronic notifications with advertising information (hereinafter: „newsletter“) only within the scope of the consent given by the recipient or as legally permitted. The description of contents provided when subscribing to the newsletter determines the extent of the consent given by the user. Otherwise, the newsletter contains information about us and the services provided by us.

Our interest in logging the registry and verifcation process serves the purpose of providing a user friendly and safe newsletter system that serves our business interests and the expectations of the user as well as allowing us to document the consent of the user, art. 6 sec. 1 lit. c and art. 7 sec. 1 GDPR.

The data collected will be held until the given consent is withdrawn. To be able to prove that consent was given at an earlier point in time we may store the documentation of your consent for up to three years after the withdrawal following our legal obligation to substantiate valid consent. Processing this data is then limited to the defence against possible legal claims. An individual request for deletion remains possible if the request confirms that consent had been given at an earlier point in time.

You may cancel your subscription to our newsletter at any point in time. A link for cancelling your newsletter subscription may be found at the end of every newsletter received.

Shipping Provider for the Newsletter

The newsletters are regularly sent through newsletter2go, a service provided by the provider SENDINBLUE (55 rue d’Amsterdam, 75008 Paris, France). The privacy policy of the shipping provider can be found here: https://www.sendinblue.com/legal/privacypolicy/. The transfer of the data to the shipping provider is based on our legitimate interests (art. 6 sec. 1 lit. f GDPR) in having a professional newsletter management. A data processing agreement as defined in art. 28 sec. 3 GDPR has been concluded. The shipping provider can use the data in pseudonymized form to improve on his own services, for example for technologically optimizing the shipping and presentation of the newsletter or for statistical purposes. The shipping provider however does not use the data to contact our newsletter recipients himself or to transfer the data to third parties.

Application process

During the application process, we only collect the data that you provide us with. This is done via a contact form that specifically serves for job applications and provides encrypted data transfer to us. For safety reasons, please refrain from sendung us your job application via e-mail and use these provided contact forms.

After receiving your application, we use the data provided by you to determine if you are suited for the job opening and to carry out the application process. Suitable applications will be forwarded internally to the person responsible for the department in question. Then, the further procedure for the application is determined. Access to your data is granted solely to the persons within the company that need it in order to properly carry out the application process.

Your data is processed exclusively on data centers within the Federal Republic of Germany.

The data you provide us with through the application process is processed on the legal basis of § 26 BDSG (Bundesdatenschutzgesetz), section 1 in particular. This regulation allows processing activities that are necessary for the purposes of making a decision about entering an employment relationship.

Should your data be needed for the purposes of defending our legal interests after the completion of the application process, your data will be processed under the conditions of excercising our legitimate interests under art. 6 sec. 1 lit. f GDPR. Those interests then consist of asserting, or defending against, legal claims.

Should your data be needed for the purposes of defending our legal interests after the completion of the application process, your data will be processed under the conditions of excercising our legitimate interests under art. 6 sec. 1 lit. f GDPR. Those interests then consist of excercising or defending against legal claims.

Should your application result in an employment relationship, your data will be transferred to our human resources department for further processing.

Contact form

Our internet site contains a contact form which can be used for contacting us electronically. In case a user does this, the data provided within the contact form will be transferred to us and saved. Apart from the specific request of the users, this data is:

  • title
  • first and last name
  • telephone no.
  • e-mail address

When sending the message, the following data will also be stored:

  • IP address
  • date and time of the request

Alternatively, you may also contact us via the provided e-mail address. In this case, the personal data included in the e-mail will be stored. Please note that in normal e-mail traffic, the data sent is not specifically encrypted. The data is not given towards third parties. The data is used exclusively for processing the conversation.

The legal basis for collecting the data is art. 6 sec. 1 lit. b GDPR, to the extent it is necessary for preparing to enter a contract or for the performance of an existing contract with the user. In other cases, the legal basis is our legitimate interest in processing the data following art. 6 sec. 1 lit. f GDPR. Our legitimate interests then lie in providing an easy possibility to contact us for parties interested in our services and other visitors of our website.

The data is collected exclusively for the purposes of processing your request and to inform you of our services. A transfer of your data or usage for other purposes does not occur. Other data that is processed through the sending process serves to prevent misuse of our contact form and to ensure the safety of our systems.

The data collected through the contact form will be deleted as soon as it is no longer necessary for the purpose of its collection. For personal data deriving from our contact form, this is the case when the legal obligation from tax or trade law to save it expires, provided it is relevant towards this end. In other cases, the data is deleted when the conversation with the user has ended. The conversation has ended when the circumstances suggest that the topic has been cleared up exhaustively and future references to the conversation are unlikely.

The data that is collected on top of this for technical reasons wi8ll be deleted within 24 hours in case the information is not provided separately through the content of the message.

Cookies

This website uses cookies. A „cookie“ is a text information that saves the visited website on the device of the user via the web browser, so the browser can at a later point in time access the information.

Cookies can contain information about specifications you have made while visiting the website – for example your choice of language, entries into forms, etc. Cookies may also contain a specific identifier which allows the website to recognize your browser upon another visit.

We ourselves use both session cookies (will be deleted automatically when closing the browser) as well as persistent cookies (remain on your device until a specified expiry date) on this website.

Furthermore, we also use services from third parties on this website that may also place cookies on your device. For further information on these services see below.

The placement of our cookies is based on art. 6 sec. 1 lit. f GDPR. Our legitimate interests lie in providing a functional and user-friendly website, answering customer requests and optimizing our web content.

The personal data gathered through the cookies is used to optimize the information and content on our internet site in your interest by remembering the settings you have made to be able to provide them to you upon subsequent visits, to allow a login function, a shopping basket or similar features.

The user data gathered is not used for creating user profiles.

The session cookies placed by us will be deleted upon closing the browser, persistent cookies placed by us will be deleted upon meeting the set date of expiry.

You can at any time prevent the placement of cookies through our internet site by changing the settings on your browser accordingly and thus object to the placement of cookies permanently. Hence, you as a user are in full control over the usage of cookies on your device. Furthermore, cookies can be deleted at any time through the internet browser used or other software. This is possible with any common internet browser. If you deactivate the placement of cookies by your browser, you may not be able to use all features of our internet site to their full extent.

Google Analytics

Based on your consent (art. 6 sec. 1 lit. a GDPR) we utilize Google Analytics, a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: „Google“). Google Analytics utilizes Cookies. The information about usage of the online content by the users that is generated by the cookie can also be transferred to a Google server or it’s affiliated company, the Google LLC within the USA.

Google will use this data to evaluate the usage of our online content by its users, to create reports about their activities on this online content and to provide us with further services connected to the usage of our online content and services connected to internet usage. Out of this processed data, pseudonymized profiles of the users may be created.

We only utilize Google Analytics with activited IP anonymization. This means that within countries that are part of the European Economic Area, the IP address of the users will be shortened. Only in rare cases, the full IP address will be transferred to a Google server within the USA and shortened there. The IP address transferred by the browser will not be merged with other data at Google.

Users can prevent the placement of cookies through according settings within their browser software. Furthermore, users can prevent the collection of the data generated by the cookie and the usage of online content by Google as well as the processing of this data by Google by downloading and installing the browser plugin found here: http://tools.google.com/dlpage/gaoptout?hl=de

Further information concerning data usage by Google as well as the possibility to adjust or object to said data usage can be found within Google’s privacy policy ( https://policies.google.com/privacy) For settings concerning advertising by Google see:  https://adssettings.google.com/authenticated. The personal data of the users is deleted or anonymized within 14 days.

You give your consent to this processing activity by according usage of the consent manager that is shown upon initially visiting this website. At any time, you may revoke your consent with regard to the future.

Google Ads

We have integrated Google Ads on our internet site. Google Ads is a service provided by Google and used for online advertising that allows advertisers to place their ads within both the Google ad network as well as within the search engine results of Google. Google Ads allows the advertiser to define specific key words through which the ad will be shown within the search engine results if the user requests a result that is relevant for the defined key words. Within the Google Ad network, the ads will be placed on topically relevant web sites as deduced from the chosen key words.

The purpose of implementing Google Ads on our web site is advertising our site through displaying ads on third party websites that are relevant to our focus and within Google‘s search engine and to display third party ads on our internet site.

If a data subject comes to our web site through a Google ad, a so called „Conversion Cookie“ is placed on the system of the data subject. A Conversion Cookie is valid for 30 days and does not serve to identify the data subject. If the Conversion Cookie is still valid, it retraces if certain parts of a website like the shopping cart or the online shop have been used. Through the Conversion Cookie both us and Google can reproduce if a data subject that has been directed to our site via such an ad has generated revenue by purchasing or has cancelled the process.

The data gathered by the Conversion Cookie is used by Google to create visitor statistics for our website. These visitor statistics are in turn used by us to determine the total number of users that have been directed to us by Google-ads, which serves to determine the success or lack thereof of a specific Google-ad so we can optimize our ad usage in the future. Neither we nor other Google Ads-users receive information from Google that allows us to determine the identity of a data subject.

Through the Conversion Cookie, personal data such as the websites visited by the data subject is saved. Thus, at every visit on our internet site personal data including the IP address of the internet connection of the data subject is gathered and sent to Google. The personal data is saved there. A transfer of the data to the partner company of Google, the Google LLC within the USA, cannot be ruled out. Google could transfer this personal data to third parties.

The processing activity is based on the consent of the user which they can give upon visiting our site through the provided consent manager, art. 6 sec. 1 lit. a GDPR. Consent may be revoked at any time.

The data subject may also prevent the placement of cookies at any time by adjusting the settings of their internet browser accordingly. That would also prevent the placement of a Conversion Cookie by Google on the system of the data subject. Furthermore, the cookie placed by Google AdWords can be deleted at any time through the internet browser or other software.

Furthermore, the data subject can object to ads tailored to their interests entirely. If they wish to make use of this, they have to open the link www.google.com/settings/ads with any browser used by them and make the necessary adjustments.

Further information and the current privacy policy of Google can be found at www.google.com/intl/policies/privacy.

DoubleClick

DoubleClick is a service provided by Google. DoubleClick utilizes cookies to present you with advertisements that are relevant for you. For that purpose, your browser is given a pseudonymized identification number (ID) to track which ads were shown within your browser and which ones have been clicked. These cookies generally contain no personal data. Through the usage of DoubleClick cookies, Google and its partner website are merely able to place ads based on your priorly visited websites on the internet. The information generated by the cookies is transferred and stored by Google to its servers for evaluation. A transfer of the data to the USA by Google cannot be ruled out. A transfer to other third parties only takes place due to legal obligations or based on a data processing agreement. Under no circumstances will Google merge your data with other data collected by Google.

The legal basis for this processing of personal data with the use of cookies is your consent which you can give upon initially visiting the website through the provided consent manager, art. 6 sec. 1 lit. a GDPR. You can revoke your consent with regard to the future at any time.

You can prevent the storage of cookies on your device by adjusting the settings of your browser software accordingly. However, we inform you that this may lead to you not being able to use all functionalities of our website to their full effect. Further information concerning data protection at DoubleClick can be found here: https://www.google.com/intl/de/policies/.

Furthermore, you can prevent the collection of the data generated through these cookies and your usage of websites by Google as well as their subsequent processing activities. To do this, go to: https://support.google.com/ads/answer/7395996. There, you can download and install the provided browser plugin.

ADCELL

This website utilizes tracking cookies by the Firstlead GmbH (Rosenfelder Str. 15-16, 10315 Berlin, Germany) named ADCELL (www.adcell.de). When a visitor clicks on an ad with the partner link, a cookie is placed on the device of the user. The Firstlead GmbH / ADCELL utilizes cookies to determine the origin of an order. Furthermore, the Firstlead GmbH / ADCELL also uses so-called tracking pixels. These make it possible to evaluate traffic on the sites. The data about website usage (including the IP address) and the delivery of ad content collected by cookies and tracking pixels is transferred to and stored on a server owned by the Firstlead GmbH / ADCELL. Among other things, the Firstlead GmbH / ADCELL can recognize if the partner link on a website has been clicked. The Firstlead GmbH / ADCELL can transfer this (anonymized) data to its contractual partners under certain circumstances. However, data like for example the IP address will not be merged with other saved data.

The legal basis for this processing activity ist your consent that you can give via the appearing consent manager upon visiting our website, art. 6 sec. 1 lit. a GDPR. You may revoke your consent at any time.

Google Maps

We make use of the maps of the service “Google Maps”, provided by Google. Among the processed data are in particular IP addresses and position data of the user. Position data will not be collected without the consent of the user, ususally given through the settings of their mobile device. The data may be processed within the USA.

The legal basis for the implemented access to Google Maps is our legitimate interest in optimizing the presentation of our position-reliant content for interested users of our services, art. 6 sec. 1 lit. f GDPR.

If you’d like to know more, please check Google’s privacy policy: https://www.google.com/policies/privacy/

At any time, you can object to the use of your data through Google Maps by clicking on this link: https://adssettings.google.com/authenticated

Google Fonts

This website uses so-called web fonts provided by Google for achieving a uniform presentation of font types.

Should you have already needed these web fonts on another website and downloaded them through the Google CDN, your browser will use the copy that is already within your cache. If this is not the case, your browser will download these web fonts automatically. By doing this, Google will learn that your IP address has visited our website. A transfer of data into the USA cannot be ruled out.

The use of Google Web Fonts is done in the interest of a uniform and appealing presentation of our online services. This also constitutes our legitimate interest as named in art. 6 sec. 1 lit. f GDPR.

In case your browser does not support web fonts, a standard font from your device is used instead.

Further nformation about Google Web Fonts can be found at: https://developers.google.com/fonts/faq

and within Google’s privacy policy: https://www.google.com/policies/privacy/

No automated individual decision-making

We inform you that while using our services, you are not subject to any exclusively automatic decision-making process – including profiling – that takes legal effect or affects you significantly in any similar manner.

Your Rights

You have the right to access the information collected about you (including potential receivers) and/or demand erasure of your data. You also have the right to demand correction of your data in case the data we store about you is incorrect and to restrict our processing in certain cases. You may object to processing activities based on legitimate interests and you may demand transfer of your data to a recipient of your choosing.

You may also address a supervisory authority with a complaint you may have concerning our processing activities.

Status September 2020

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